At Drovs, we are committed to protecting your privacy and ensuring the security of any personal information you share with us. This privacy policy explains how we collect, use, and disclose personal information in connection with your use of our website, [website URL], and any related services or features (collectively, the “Site”).
Information we collect
When you use our Site, we may collect personal information that you provide to us directly or that we automatically collect from your device, such as:
- Contact information (such as name, email address, and phone number)
- Shipping and billing information
- Payment information (such as credit card numbers)
- Order history and purchase preferences
- Information about your use of our Site (such as IP address, browser type, and device type)
- Other information you provide to us (such as product reviews, feedback, or customer service inquiries)
How we use your information
We may use your personal information to:
- Process and fulfill your orders
- Communicate with you about your orders, account, or customer service inquiries
- Personalize your shopping experience
- Improve and optimize our Site and services
- Detect and prevent fraud or other illegal activities
- Comply with legal or regulatory requirements
We may also use your information to send you marketing communications, such as promotional emails or newsletters, unless you opt-out of receiving these communications.
How we share your information
We may share your personal information with third-party service providers that help us operate our Site and provide our services, such as payment processors, shipping providers, and customer support providers. We require these service providers to protect your personal information and only use it for the purposes for which we have contracted them.
We may also share your personal information with third-party partners or affiliates for marketing purposes, unless you opt-out of such sharing.
In addition, we may disclose your personal information if required to do so by law, or if we believe that such disclosure is necessary to comply with legal or regulatory requirements, protect our rights or the rights of others, prevent fraud or other illegal activities, or respond to a subpoena, court order, or other legal process.
Your rights and choices
You have the right to access, correct, or delete your personal information at any time by logging into your account or contacting us at [contact email or phone number].
You may also opt-out of receiving marketing communications from us by clicking the “unsubscribe” link in any promotional email or by contacting us at [contact email or phone number].
Please note that if you choose to delete or opt-out of certain types of personal information, it may affect your ability to use certain features of our Site or receive certain services.
Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Children’s privacy
Our Site is not intended for use by children under the age of 13, and we do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided personal information to us, please contact us at [contact email or phone number], and we will take steps to delete that information from our systems.
Changes to this privacy policy
We may update this privacy policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes to this policy by posting a notice on our Site or sending you an email.
Contact us
If you have any questions or concerns about this privacy policy or our practices, please contact us at support@drovs.in.